Remember the Samsung phone that I brought to Melbourne end of last year, and it decided to just fail on me, refusing to connect to any network? I was testing it for a while after I came back to Singapore and it seemed okay, I could use it as per normal, until shortly before Chinese New Year time, I tried it again. I was thinking if it works well, I’ll bring it back for my mom to use. Well, that night, it refused to connect to the network again. So, two weeks ago, I brought it to Samsung for service. Yesterday morning, I collected it and tried it for the whole of yesterday (while still bringing my Sony Ericsson K800i out, in case). They told me they replaced the Power Amplifier, the Radio Frequency IC, and a Crystal (not sure what the latter means). My phone doesn’t seem to be the only case, I had a friend whose Samsung phone also lost signal intermittently, I overheard a girl talking to Samsung customer service on the same problem. I latter approached her and told her “hey, I got the same problem too.“
All in all yesterday, it was working fine, I could make phone call, receive call, send and receive SMS, but but but …. as one problem was solved, another problem cropped out. The phone rebooted on me, no warning, no hesitation, for at least FIVE times just yesterday alone.
And that’s it for me, I’m not going to test it again, I’m going back to my trusted Sony Ericsson K800i, and this Saturday, I will bring the phone to Samsung service centre again, and I think I’ll make myself heard there. I was so so so so dissapointed with Samsung now. For handphones, Samsung goes into my black-list together with Motorola.
